​Merchant Information
Atelier AREP S.R.L.

CUI: 52731437

Commercial Registry No.: J2025080071009

Registered Office: Bucharest, 222 Calea Griviței, Building 7, Staircase A, 6th Floor, Apartment 26

Email: hello@arep.ro

Phone: 0727844594

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For questions regarding products, orders, delivery, returns, or partnerships, you can contact us using the information above or the contact form on this page.

We strive to respond to messages within 1–3 business days. During busy periods or for questions that require further verification, a response may take a little longer.

For issues related to an order you’ve already placed, please include the order number, the name used when placing the order, and a brief description of your request.

Complaints and Amicable Resolution
For inquiries or complaints regarding an order, please email us at hello@arep.ro. We will review the situation and try to find an amicable solution within a reasonable timeframe.

If the situation cannot be resolved amicably, consumers may resort to the mechanisms provided by the National Authority for Consumer Protection and to alternative dispute resolution procedures, in accordance with the law.